Privacy Policy

Information we collect

We may collect your name, phone number, email address (if provided), service address, selected service plan, number of dogs, gate or yard instructions, and other information you choose to provide. Our website host and service providers may also receive basic technical information, such as your IP address and browser type, to operate and protect the website.

How we use your information

• Respond to your service request and confirm route availability.
• Contact you about scheduling, access instructions, pricing, and service updates.
• Provide and manage requested pet-waste removal services.
• Maintain appropriate business records and protect the website from misuse.

How information is shared

Website enrollment submissions are processed by a third-party form-delivery provider and sent to our business email. We may also use service providers that help us operate the website and business. We do not sell personal information. We may disclose information when reasonably necessary to comply with law, protect safety, or defend our rights.

How long we keep information

We keep information for as long as reasonably needed to respond to your request, provide service, maintain business records, and meet legal or accounting obligations. Please do not submit payment-card information through the enrollment form.

Your choices

You may ask us to update or delete information you submitted, subject to any records we must retain. You may also tell us not to contact you by text and choose phone or email instead.

Security

We take reasonable steps to protect the information we receive, but no website or email system can be guaranteed completely secure.

Contact us

Questions about this policy can be sent to service@indianapolispoopscoop.com or by calling or texting (463) 800-7571.